Privacy Policy

  • General Information

  • This privacy policy contains detailed information about what happens to your personal data when you visit our website www.motexteile.de. Personal data is all data with which you can personally identify yourself. When processing your data, we strictly adhere to legal regulations, in particular the General Data Protection Regulation (“GDPR”), and attach great importance to ensuring that your visit to our website is absolutely secure.
  • Responsible

  • Responsible under data protection law for the collection and processing of personal data on this website is::

    Name: MOTEX Teile GmbH

    Street, house number: Mozartstraße 10
    Postal Code, City: 21423 Winsen
    Country: Deutschland
    E-Mail: info@motexteile.de
    Tel.: +49417188570
  • Data Protection Officer

  • The internal data protection officer of the data controller is:

    First Name, Last Name: Carsten Schröder
    Street, House Number: Mozartstraße 10
    Postal Code, City: 21423 Winsen
    Country: Deutschland
    E-Mail: info@motexteile.de
    Tel.: 0417188570

    Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection..

  • Access Data (Server-Log-Files)

  • When you access our website, we automatically collect and store access data in so-called server log files, which your browser automatically transmits to us. These are:
    • Browser Type and Browser Version of your PC
    • Operating system used by our PC
    • Referrer URL (source/reference from which you came to our website)
    • Host name of the accessing computers
    • Date and time of the server request
    • the IP address currently used by your PC (if necessary in anonymized form))
  • As a rule, it is neither possible nor intended for us to make personal references. Such data is processed in accordance with Article 6 (1) (f) GDPR to protect our legitimate interest in improving the stability and functionality of our website..
  • Cookies

  • In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device. Cookies cannot run programs or transmit viruses to your computer system.
  • Cookies that are necessary to carry out the electronic communication process or to provide certain functions you require are stored on the basis of Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in storing cookies in order to provide our services in a technically error-free and optimized manner. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be treated separately in this data protection declaration..
  • Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit..
  • You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted..
  • Web analysis tools and advertising

    • Google Ads, Google Conversion-Tracking, Google Analytics

      Our website uses Google Ads (formerly Google AdWords). Google Ads is an online advertising program from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

      Google Ads enables us to use advertising materials on external websites to draw attention to our offers and to determine how successful individual advertising measures are. This helps us to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

      As part of Google Ads, we use so-called conversion tracking. The advertising materials are delivered by Google via so-called “AdServers”. For this purpose, we use so-called ad server cookies, through which certain parameters can be measured to measure success, such as display of ads or clicks by users. If you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. These cookies enable Google to recognize your web browser. If you visit certain pages of our website if the cookie has not yet expired, Google and we can recognize that you clicked on the specific ad and were redirected to this page.

      Each Google Ads customer receives a different cookie. The cookies cannot therefore be tracked via the websites of Ads customers. The following information is usually stored for the cookie as analysis values: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wants to be addressed). The information collected using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Ads customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics..

      The summary of the data collected in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 Para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merger), the collection of data is based on Art. 6 Para. 1 lit. f GDPR. The legitimate interest arises from the fact that we have an interest in the anonymized analysis of visitors to our website for advertising purposes in order to optimize both our website and our advertising.

      Further information and the data protection regulations can be found in Google's data protection declaration at: https://policies.google.com/technologies/ads?hl=de.

    • Zum Zweck der Webseitenanalyse werden mit Google Analytics Daten (IP-Adresse, Zeitpunkt des Besuchs, Geräte- und Browser-Informationen sowie Informationen zu Ihrer Nutzung unserer Webseite) automatisch erhoben und gespeichert, aus denen unter Verwendung von Pseudonymen Nutzungsprofile erstellt werden. Hierzu können Cookies eingesetzt werden. Wenn Sie unsere Webseite aus der EU besuchen, wird Ihre IP-Adresse auf einem Server mit Stand in der EU zur Ableitung von Standortdaten gespeichert und danach sofort gelöscht, bevor der Traffic zur Verarbeitung auf weiteren Servern von Google weitergeleitet wird. Die Datenverarbeitung erfolgt auf Grundlage einer Vereinbarung über die Auftragsverarbeitung durch Google.

      Zum Zwecke der optimierten Vermarktung unserer Webseite nutzen wir die sog. User-ID-Funktion. Mithilfe dieser Funktion können wir Ihren Interaktionsdaten einer oder mehreren Sitzungen auf unseren Online-Auftritten eine eindeutige, permanente ID zuweisen und somit Ihr Nutzerverhalten geräte- und sitzungsüberübergreifend analysieren.

      Durch den Google Tag Manager können wir verschiedene Codes und Dienste auf unserer Webseite verwalten. Bei der Implementierung der einzelnen Tags verarbeitet Google unter Umständen auch personenbezogene Daten (z.B. IP Adresse, Online-Kennungen (u.a. Cookies)). Die Datenverarbeitung erfolgt auf Grundlage einer Vereinbarung über die Auftragsverarbeitung durch Google.

      Durch den Einsatz des Google Tag Managers lässt sich eine Einbindung verschiedener Dienste/Technologien erreichen.
      Sofern Sie den Einsatz einzelner Trackingdienste nicht wünschen und diese daher deaktiviert haben, bleibt die Deaktivierung für alle betroffenen Tracking-Tags bestehen, die durch den Google Tag Manager eingebunden werden.



  • Social Media

    1. Facebook-Plugins (Like & Share-Button)

      Our website contains plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

      In order to increase the protection of your data when you visit our website, the Facebook plugins are not integrated into the page without restrictions, but only using an HTML link (so-called “Shariff” solution from c’t). This integration ensures that when you access a page on our website that contains such plugins, no connection is established with the Facebook servers. Only when you click on the Facebook button will a new window in your browser open and call up the Facebook page where you can press the Like or Share button.

      ‌Information about the purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection declaration at: https://de-de.facebook.com/privacy /explanation.

    2. Instagram Plugin

      Functions of the Instagram service are integrated into our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

      In order to increase the protection of your data when you visit our website, the Instagram plugins are not unrestricted, but are only integrated into the page using an HTML link (so-called “Shariff” solution from c’t). This integration ensures that when you access a page on our website that contains such plugins, no connection is established to Instagram's servers. Only when you click on the Instagram button will a new window in your browser open and access the Instagram page.

      ‌Information about the purpose and scope of data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection declaration at: https://instagram.com/about/legal/privacy /.

    3. LinkedIn Plugin

      Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”).

      In order to increase the protection of your data when you visit our website, the LinkedIn plugins are not unrestricted, but are only integrated into the page using an HTML link (so-called “Shariff” solution from c’t). This integration ensures that when you access a page on our website that contains such plugins, no connection is established to LinkedIn's servers. Only when you click on the LinkedIn button will a new window in your browser open and access the LinkedIn page.

      ‌Information about the purpose and scope of data collection and the further processing and use of the data by LinkedIn as well as your related rights and setting options to protect your privacy can be found in LinkedIn's data protection declaration at: https://www.linkedin.com/legal/privacy -policy.

  • Newsletter

  • If you have expressly consented, we will regularly send our newsletter to your email address. To receive our newsletter, you must provide us with your email address and then verify it. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
  • The data provided when registering for the newsletter will be processed exclusively on the basis of your consent in accordance with Article 6 (1) (a) GDPR. You can revoke the consent you have already given at any time. To revoke your consent, simply send an informal message via email or unsubscribe using the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
  • Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
  • Contact Form

  • If you contact us by email or via a contact form, the data transmitted, including your contact details, will be stored in order to be able to process your request or to be available to answer follow-up questions. This data will not be passed on without your consent.
  • The data entered into the contact form is processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have already given at any time. An informal notification by email is sufficient to revoke your consent. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
  • Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory legal provisions - in particular retention periods - remain unaffected.
  • User Account

  • If you open a customer account, you agree that your inventory data such as name, address, email address and bank details as well as your usage data (user name, password) will be stored. This gives you the opportunity to order from us using your email address and your personal password.
  • Online-Payment

  • If you order goods or services in our online shop, in order to fulfill the contract it is necessary that you provide your personal data that is necessary to process your order. The mandatory information required to process the contract is marked separately. Depending on the payment method chosen, the data required for payment processing will be forwarded to the relevant payment service providers. Your data is processed on the legal basis of Article 6 Paragraph 1 Sentence 1 Letter b) DSGVO.
    1. Mastercard

      We use the payment service provider Mastercard on our website. The service provider is the American company Mastercard Inc. The company Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium is responsible for the European area.

      The data processing is essentially carried out by Mastercard. This can result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Mastercard services where you have a user account.

      You can find out more about the data processed through the use of Mastercard in the Privacy Policy at https://www.mastercard.de/de-de/datenschutz.html.

    2. PayPal

      We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. For the European area, the company PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

      The data processing is essentially carried out by PayPal. This can result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other PayPal services where you have a user account.

      You can find out more about the data processed through the use of PayPal in the Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

    3. Instant bank transfer

      Our website allows payment via “immediate transfer”. The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

      With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately.

      When paying via “Sofortüberweisung” your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your sales, the credit limit of your overdraft facility and the existence of other accounts as well as their holdings are also automatically checked after you log in.

      In addition to the PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other data necessary for payment processing. This data transfer is necessary to establish your identity beyond doubt and to prevent attempted fraud.

      Your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You can revoke the consent you have already given at any time. Past data processing operations remain effective if revoked.

      Details about paying with instant transfer can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

    4. Visa

      We offer payments with Visa on our website. The service provider is the American company Visa Inc. The company Visa Europe Services Inc., 1 Sheldon Square, London W2 6TT, Great Britain is responsible for the European area.

      The data processing is mainly carried out by Visa. This can result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Visa services where you have a user account.

      You can find out more about the data that is processed through the use of Visa in the Privacy Policy at https://www.visa.de/USE Conditions/visa-privacy-center.html.

  • Data use and sharing

  • We will neither sell nor otherwise market the personal data that you provide to us, for example when placing an order or by email (e.g. your name and address or your email address). Your personal data will only be processed for correspondence with you and only for the purpose for which you provided the data to us. In order to process payments, we pass on your payment data to the credit institution responsible for the payment.


    The use of data that is automatically collected when you visit our website is only for the purposes mentioned above. The data will not be used for any other purpose.

    We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.

  • SSL or TLS encryption

  • For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, our website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.
  • Wenn die SSL- bzw. TLS-Verschlüsselung aktiviert ist, können die Daten, die Sie an uns übermitteln, nicht von Dritten mitgelesen werden.
  • Storage period

  • Personal data that has been provided to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. If commercial and tax law retention periods must be observed, the storage period for certain data can be up to 10 years.
  • Rights of those affected

  • Hinsichtlich der Sie betreffenden personenbezogenen Daten haben als Betroffener der Datenverarbeitung nach Maßgabe der gesetzlichen Bestimmungen folgende Rechte gegenüber dem Verantwortlichen:

    1. Right of withdrawal

      Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to revoke your consent to the processing of data once given in accordance with Art. 7 Para. 3 GDPR at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation. Storage of data for billing and accounting purposes remains unaffected by a revocation.

    2. ​Right of providing information

      In accordance with Art. 15 DSGVO, you have the right to request confirmation from us as to whether we are processing personal data that concerns you. If such processing occurs, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or . the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of a automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing affecting you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 GDPR when your data is forwarded to third countries.

    3. Right to rectification

      In accordance with Art. 16 GDPR, you have the right to request immediate correction of incorrect personal data concerning you and/or the completion of your incomplete data at any time.

    4. Right to deletion

      You have the right to request the deletion of your personal data in accordance with Art. 17 GDPR if one of the following reasons applies:

      1. Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
      2. You revoke your consent on which the processing was based in accordance with Article 6 Paragraph 1 Letter a or Article 9 Paragraph 2 Letter a DSGVO and there is no other legal basis for the processing.
      3. You object to the processing in accordance with Art. 21 Para. 1 DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Para. 2 DSGVO.
      4. The personal data was processed unlawfully.
      5. The deletion of personal data is necessary to comply with a legal obligation under Union law or the law of the Member State to which we are subject.
      6. The personal data was collected in relation to information society services offered in accordance with Article 8 Para. 1 DSGVO.

      However, this right does not apply if the processing is necessary:

      1. to exercise the right to freedom of expression and information;
      2. to comply with a legal obligation which requires processing under the law of the Union or of the Member State to which we are subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in us;
      3. for reasons of public interest in the area of public health in accordance with Article 9 Paragraph 2 Letters h and i and Article 9 Paragraph 3 DSGVO;
      4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DSGVO, to the extent that the data subject's rights are likely to make the achievement of the objectives of this processing impossible or seriously impaired, or
      5. to assert, exercise or defend legal claims.


      If we have made your personal data public and we are obliged to delete it in accordance with the above, we will take appropriate measures, including technical measures, to inform those responsible for data processing who process the personal data, taking into account the available technology and the implementation costs that you as the data subject have requested the deletion of all links to your personal data or copies or replications of this personal data.

    5. Right to restriction of processing

      You have the right to request the restriction of the processing (blocking) of your personal data in accordance with Art. 18 GDPR. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

      1. If you dispute the accuracy of the personal data we hold about you, we will generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
      2. If the processing of your personal data was/is occurring unlawfully, you can request that data processing be restricted instead of deletion.
      3. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion.
      4. If you have lodged an objection in accordance with Article 21 Para. 1 GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.


      If you have restricted the processing of your personal data, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the EU or a member state.

    6. Right to information

      If you have asserted the right to rectification, deletion or restriction of processing against us, we are obliged to inform all recipients to whom your personal data has been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves to be the case as impossible or involves disproportionate effort. According to Art. 19 DSGVO, you have the right to be informed about these recipients upon request.

    7. Right not to be subject to a decision based solely on automated processing, including profiling

      In accordance with Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on you or similarly significantly affects you.

      This does not apply if the decision

      1. is necessary for the conclusion or performance of a contract between you and us,
      2. is permitted by Union or Member State law to which the controller is subject and such law contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
      3. with your express consent.


      However, the decisions in the cases mentioned in (a) to (c) may not be based on special categories of personal data according to Art. 9 Para. 1 GDPR, unless Art. 9 Para. 2 lit. a or lit. g applies and is appropriate Measures have been taken to protect your rights and freedoms as well as your legitimate interests.

      In the cases mentioned in (a) and (c), we will take appropriate measures to protect your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the person responsible, to express one's own point of view and to appeal of the decision is heard.

    8. Right to data portability

      If the processing is based on your consent in accordance with Art , you have the right, in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format and to transmit it to another person responsible or to request that it be transmitted to another person responsible, if this is technical is feasible.

    9. Right to object

      To the extent that we base the processing of your personal data on the balance of interests in accordance with Article 6 Paragraph 1 Letter f of the DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; This also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Para. 1 DSGVO).

      ​If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; This also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection according to Art. 21 Para. 2 DSGVO).

      In connection with the use of information society services - regardless of Directive 2002/58/EC - you have the opportunity to exercise your right to object using automated procedures that use technical specifications.

    10. Right to lodge a complaint with the responsible supervisory authority in accordance with Art. 77 DSGVO

      In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

      The supervisory authority responsible for us is:

      The state representative for data protection in Lower Saxony

      Prinzenstraße 5
      30159 Hannover

      Telephone: 05 11/120-45 00
      E-Mail: poststelle@lfd.niedersachsen.de
      Internet: https://lfd.niedersachsen.de/

  • Validity and changes to this data protection declaration

  • This data protection declaration is valid from April 1, 2024. We reserve the right to change this data protection declaration at any time in compliance with the applicable data protection regulations. This may be necessary, for example, to comply with new legal regulations or to take into account changes to our website or new services on our website. The version available at the time of your visit applies.
  • If this privacy policy changes, we intend to post changes to our privacy policy on this page so that you are fully informed about what personal data we collect, how we process it and under what circumstances it may be disclosed.

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